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Q1. Is my service going to change?
Q2. What happens if I cannot fit all my regular garbage inside the garbage cart, can I put it on the side of the cart?
(1) Attempt to recycle all you can
(2) Request a special pick up by contacting Waste Pro
(3) You may request an additional garbage cart for a one-time charge of $75.00.
Q3. How do I get rid of my old garbage cart and recycling cart?
Q4. What can I recycle?
Q5. What if I have white goods that need to be picked up?
Q6. I have cleaned out a rental house and have a large pile outside. Can I have a truck pick it up?
Q7. I just moved in. What if I have a lot of boxes?
Q8. My garbage cart is dirty will you bring me a new one.
Q9. I just received my garbage and recycling carts can I use them now?
Q10. I am doing construction on my house and I put a toilet and sink at the curb. Will they be picked up?
Q11. I have 4 tires to dispose of, will you take them?
Q12. What if my garbage or bulk was missed?
Q13. When can I expect to receive my new Waste Pro provided garbage and recycling carts?
Q14. What do I do if I want to change out the size of my garbage and/or recycling cart?
Q15. What if I need extra garbage or recycling carts?
Q16. Who do I call if my garbage cart or my recycling cart is not picked up?
Q17. What do I do if a wheel breaks off my cart or I have problem my lid?
Q18. What if I am disabled?
Q19. Do I need to bundle my yard waste?
Q20. How much bulk/yard waste will I be allowed to put out at one time?
Q21. What about holiday collection?
Q22. What happens if I have more garbage than will fit inside my cart?
(2) Request a special pick up by calling Waste Pro
(3) Defer non-organic materials to next pick up.
Q23. Will residents who live in duplexes must share carts under the new City Service contract with Waste Pro?
Q24. When will my garbage be picked up after the Christmas Holiday?
Q25. I live in a high-rise building. How do I recycle?