WELCOME RESIDENTS,
Waste Pro is a company dedicated to building exceptional resource ecosystems that protect the environment and sustain our communities. Our company was founded in 2001 with three key objectives: to deliver excellent service, maximize recycling, and establish cost savings for our customers—and those principles continue to underpin our business today. We are one of the fastest-growing waste management companies in the southern United States, with an established network of industry professionals who are able to design and deliver complete waste management services that work regardless of location or waste type. This means we are able to offer local expertise, conduct on-site training, and carry out specialized services. It is the “Waste Pro Way” – “Caring for Our Communities”
HOLIDAY SCHEDULE
Waste Pro observes the following holidays: New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, and Christmas Day. Please note that on these days, all services will be suspended. Regular collection will resume with a one-day delay.
How are my services changing?
Waste Pro will deliver all new garbage and recycling carts to all residents within the Town limits. Recycling services are collected every other week, and all Recycling carts are collected the same week.
What are the pick-up schedules?
- Garbage curbside collection will occur on a weekly basis.
- Recycling curbside collection will occur every other week, the same day as your garbage collection.
- See the calendar for service collection by street. CLICK HERE
What are the accepted curbside recyclable items?
- Aerosol Cans (empty)
- Aluminum Cans Cardboard (flattened)
- Cereal Boxes
- Glass Bottles & Jars
- Magazines & Phone Books
- Metal Cans
- Milk & Juice Cartons Paper,
- Junk Mail & Newspaper
- Pizza Boxes
- Plastic Bottles & Jugs
- Spiral Paper Cans
For additional recycling Do’s and Don’ts, CLICK HERE
Will my containers change?
New 96-gallon trash and New 96-gallon recycling carts will be provided by Waste Pro.
Each Resident will receive one cart for solid waste and one cart for recycling.
All carts will have the Town of Troutman’s logo on both sides.
Where do I put my new containers for pick-up?
- Carts should be placed curbside, with the handle facing your house
- 3 feet from vehicles, shrubs, hydrants, mailboxes, and other carts, etc
- Do not block sidewalks or place carts in the street
When do I put my carts at the curb for collection?
Carts must be at the curb by 5:30 am on your designated collection day.
Who do I call if I have questions?
If you have any questions regarding cart replacement, containers, acceptable items, or general service-related questions, call Waste Pro 980-588-0100
How do I request to repair my cart lid or wheels?
If your cart lid or wheels need to be replaced, call Waste Pro 980-588-0100
Office location: 185 Manor Avenue SW, Concord, NC 28025
Phone: 980-588-0100
Division Manager: Vincent Crisp
- Please place your household garbage curbside by 5:30 a.m.
- Waste Pro provides collection and disposal services for all household garbage generated by residential customers. Garbage must be properly containerized in the Town of Troutman container provided.
- Household garbage will only be collected when properly placed in the Town of Troutman 96-gallon green cart with a green lid.
- No material outside of the cart will be collected.
- Carts should be placed curbside, with the handle facing your house
- 3 feet from vehicles, shrubs, hydrants, mailboxes, and other carts, etc.
- Do not block sidewalks or place carts in the street
- An additional container can be provided for a monthly fee by contacting the Town of Troutman at 704-528-7600.
- If you are physically unable to place your containers curbside, you may request a medical waiver from the Town, qualifying you for side-door services.
- Waste Pro provides collection services for all household recycling generated by residential customers. Recycling must be properly containerized in the Town of Troutman container provided.
- Please place your household recycling curbside by 5:30 a.m. on your designated collection day.
- Recycling is collected every other week on your designated collection day.
- Household recycling will only be collected when properly placed in the Town of Troutman 96-gallon blue cart with a blue lid.
- No material outside of the cart will be collected.
- Cardboard must be cut to 18” x 18” and placed inside the recycling cart
- Carts should be placed curbside, with the handle facing your house
- 3 feet from vehicles, shrubs, hydrants, mailboxes, and other carts, etc.
- Do not block sidewalks or place carts in the street
- An additional container can be provided for a monthly fee by contacting the Town of Troutman at 704-528-7600.
- If you are physically unable to place your containers curbside, you may request a medical waiver from the Town, qualifying you for side-door services.
Household Recycling is collected every other week. For your collection day and week CLICK HERE
- Empty, Clean and Dry recycling material only.
- Do not bag any recycling.
The following items may be recycled in your curbside container:
- Aerosol Cans (empty)
- Aluminum Cans Cardboard (flattened)
- Cereal Boxes
- Glass Bottles & Jars
- Magazines & Phone Books
- Metal Cans
- Milk & Juice Cartons Paper,
- Junk Mail & Newspaper
- Pizza Boxes
- Plastic Bottles & Jugs
- Spiral Paper Cans
The following items may NOT be recycled in your curbside container:
- Shredded Paper
- Paper Plates
- Plastic Food Trays & Cups
- Takeout Food Containers
- Styrofoam
- Other Non-Recyclable Household Garbage
- Napkins
- Plastic Cups & Plasticware
- Diapers
- Hoses
For additional recycling Do’s and Don’ts, CLICK HERE
For more information – Click Here