City of Springfield

Waste Pro is a company dedicated to building exceptional resource ecosystems that protect the environment and sustain our communities. Our company was founded in 2001 with three key objectives: to deliver excellent service, maximize recycling, and establish cost savings for our customers—and those principles continue to underpin our business today.  We are one of the fastest-growing waste management companies in the southern United States, with an established network of industry professionals who design and deliver comprehensive waste management services that work across locations and waste types.  This enables us to offer local expertise, conduct on-site training, and provide specialized services.

Residential household garbage is collected once per week.

To view the service map click here.

All single-family residents will receive a 96-gallon green garbage cart with a blue lid, which will be serviced once per week. Please place all household garbage in your cart and place it curbside on your scheduled collection day. Other guidelines to follow:

Place your green garbage cart for collection adjacent to, but not in, the street by 7:00 a.m. on your scheduled pickup day. It is important to always have the cart facing the street (i.e. the handles are facing your residence).

Each 96-gallon garbage cart is equipped with an easy open-and-close lid and wheels for easy movement to the curb.

All garbage items placed in the carts should not extend above the rim.

Paper bags, cardboard boxes, recycle bins, and oil drums cannot be used as garbage containers. You must use the cart.

Used oil, paints, insecticides, chemicals, automotive parts, batteries, tires, medical waste including hypodermic needles and syringes, and hazardous waste will not be collected.

If you experience a “missed pickup” on your collection day, or have any questions, please report a problem through TracEz. You will be able to follow/monitor the progress of your request online through TracEZ.

Bulk pickup is an additional service Waste Pro offers to residents at the rate of $20.00 per pickup. The size limitations on bulk will be as follows:

* No more than four (4) items and a combined weight of no more than 200 lbs.

This service must be called in no later than Thursday afternoon by 4:00 p.m. to give our team time to route it on the schedule by address.

Open-top containers come in sizes of 12, 20 and 30-cubic yards in size. This service is available at an additional charge. Service is provided Monday through Saturday.

Please call us at 912-290-2118 with any questions concerning billing or services.