2024 Holiday Schedule
In observance of these holidays, Waste Pro will not be collecting solid waste and recycling.
- New Year’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
For the remainder of the week, service will occur the next day.
- Monday moves to Tuesday
- Tuesday moves to Wednesday
- Wednesday moves to Thursday
- Thursday moves to Friday
- Friday moves to Saturday
For all other holidays, there will be no service interruptions.
MATTHEWS, NC April 24, 2023– Matthews Town Council voted unanimously to contract solid waste, recycling, and yard waste collection with Waste Pro. Starting July 1, 2023, Residents of Matthews will receive a new 96-gallon residential solid waste cart.
In addition to once-per-week solid waste collection, residential service will include bi-weekly single stream recycling with a 96-gallon cart, weekly curbside yard waste removal, and on-call scheduled weekly curbside bulk waste removal. Bulk waste collection service can be scheduled and pay for in advance by calling Waste Pro at 980-325-3640.
Waste Pro will distribute information regarding service schedules, containers, and placement to residents in the coming weeks. The Waste Pro facility, located at 1902 Valley Parkway in Monroe, NC, manages the collection services.
If you want more information about the transition or have questions about the new services, contact Waste Pro at 980-325-3640 or follow the links on the left.
Waste Pro is one of this country’s fastest-growing, privately owned waste collection, recycling, processing, and disposal companies, operating in ten southeastern states. Serving more than 2 million residential and more than 100,000 commercial customers from over 500 cities, Waste Pro is headquartered in Longwood, FL, and maintains more than 300 exclusive municipal contracts and franchises.
Frequently Asked Questions
What are the pick-up schedules?
Your regular garbage pick-up will occur on a weekly basis For more information CLICK HERE.
Yard Waste curbside collection will occur on a weekly basis.
Recycling curbside collection will occur every other week, on your regular pick-up day. See calendar for street week (Gray – A) or (Red – B). CLICK HERE.
Pick-up color schedules will be delivered with the trash new cart. Also available for download CLICK HERE.
Bulk Waste and white goods collection are the same day as trash day. Please call (980)-325-3640 to schedule and pay small fee for collection.
What are the accepted curbside recyclable items?
- Aerosol Cans (empty)
- Aluminum Cans Cardboard (flattened)
- Cereal Boxes
- Glass Bottles & Jars
- Magazines & Phone Books
- Metal Cans
- Milk & Juice Cartons Paper,
- Junk Mail & Newspaper
- Pizza Boxes
- Plastic Bottles & Jugs
- Spiral Paper Cans
For additional recycling Do’s and Don’ts CLICK HERE
Yard Waste – how to prepare my yard waste for collection?
Household Yard Waste is collected once per week curbside.
Yard Waste, which is composed of grass clippings, leaves, tree limbs (small caliber) and shrubbery trimmings. Collection of yard waste shall include removal of all yard waste material that is properly prepared by the customer. Check out the link for more information about yard waste CLICK HERE.
Will my containers change?
New 96-gallon trash carts will be provided by Waste Pro.
Each Resident will receive one cart for solid waste and will continue to use your existing cart for recyclables.
Where do I put my new containers for pick-up?
Carts should be placed curbside, with the handle facing your house, 3 feet from vehicles, shrubs, hydrants, mailboxes, and other carts, etc.
Do not block sidewalks or place carts in the street.
Roll out carts by 7 AM and roll them in by midnight, on your designated pick-up day.
Who do I call if I have questions?
If you have any questions regarding cart replacement, containers, acceptable items, or general service-related questions, call Waste Pro (980)-325-3640.
How do I request to repair my cart lid or wheels?
If your cart lid or wheels needs to be replaced, call Waste Pro (980)-325-3640
Helpful Resources
What Can I Recycle – For more information CLICK HERE.
Residential Solid Waste Collection (Garbage)
Waste Pro provides collection and disposal service for all household trash and garbage generated from residential customers which has been properly prepared and stored.
Please place your household garbage curbside the night before your scheduled collection day or by 7 a.m. on the day of your scheduled service.
Collection Days:
Household Garbage (solid waste) is collected one (1) time per week. For your collection day information CLICK HERE.
Solid Waste:
- Use the Waste Pro Green Cart with the Blue lid for garbage ONLY.
- Bag ALL garbage before placing it in cart.
- Cart contents only. Garbage will not be collected outside of cart with exception of the weeks following Thanksgiving, Christmas and New Years.
Residential RECYCLING Collection
Recycle Right! – 2024-25 RECYCLING SCHEDULE – For more information CLICK HERE
Household Recycling is collected every other week. For your collection day and week CLICK HERE
- Empty, Clean and Dry recycling material only.
- Do not bag any recycling.
The following items may be recycled in your curbside container:
- Aerosol Cans (empty)
- Aluminum Cans Cardboard (flattened)
- Cereal Boxes
- Glass Bottles & Jars
- Magazines & Phone Books
- Metal Cans
- Milk & Juice Cartons Paper,
- Junk Mail & Newspaper
- Pizza Boxes
- Plastic Bottles & Jugs
- Spiral Paper Cans
The following items may NOT be recycled in your curbside container:
- Shredded Paper
- Paper Plates
- Plastic Food Trays & Cups
- Takeout Food Containers
- Styrofoam
- Other Non-Recyclable Household Garbage
- Napkins
- Plastic Cups & Plasticware
- Diapers
- Hoses
YARD WASTE COLLECTION
Household Yard Waste is collected once per week curbside.
Yard Waste, which is composed of grass clippings, leaves, tree limbs (small caliber) and shrubbery trimmings. Collection of yard waste shall include removal of all yard waste material that is properly prepared by the customer.
- Collect up to twenty (20) paper lawn/leaf bags per household each week. Such bags shall be paper in product and no larger than 30-gallons. Each bag placed out for collection may weigh no more than forty (40) pounds.
- Limbs -shall be cut in four (4) feet lengths, three (3) feet height, stacked and no more than three (3) stacks. Diameter not to exceed five (5) inches. Tree trunks, stumps, root balls and firewood will not be collected.
- Christmas trees, garland, and wreaths until February 1st. To be collected, these items must be stripped of all wires, lights, ornaments, or any other inorganic material and placed at the curb.
- No collection of yard waste from businesses or resulting from the operation of any businesses or commercial endeavors including businesses conducted from or in a residential unit.
Bulk Waste Collection
Household items that are too large to fit into your curbside solid waste cart. Non-spoilable items may include furniture, couches, tables, chairs, clothing, mattress, and box springs.
- No Household Hazardous Waste Accepted
- No E-Waste
- No Batteries
- No Construction and Demolition (C&D) Waste Accepted
Fees:
1 item = $25.00 (up to size of a standard couch up to 84”)
2-5 items = $50.00
Appliances = $25.00 each
- Air Conditioner
- Barbecue Grill
- Dishwasher
- Dryer
- Refrigerator
- Stove
- Washer
- Water Heater
WHAT IS MY SERVICE DAY?
For the following streets only, you can just click on the street name for a detailed service schedule for residential solid waste and recycling.
- East John Street
- East Matthews Street
- McKee Road
- Phillips Road
- Pineville Matthews
- Pleasant Plains Road
- Rice Road
- Sam Newell
- Williams Road
- Williams Station
- Windsor Chase Drive
Recycle Week & Day of Service by Street
